Frequently Asked Questions
Are Your Painting & Decorating Works Insured?
Yes. We are fully insured, we work for many residential letting agencies, block management companies and holiday let companies that expect this. We feel all our customers private and commercial deserve good cover. Always expect, never assume all painters and decorators or those offering handyman service are insured.
Our cover is £5,000,000 public liability insurance and documents are available via .PDF upon request.
Do You Work Weekends?
Many customers can only see us for quotes for painting and decorating at weekends. Many of our customers also own holiday lets which need property maintenance and repairs during change over periods. The simple answers is yes, we are painters and decorators that work weekends.
Are Your Painting & Decorating Quotations A Final Price?
Yes, our quotations for painting and decorating are always a fixed price, we never increase prices during a project regardless of what challenges we run into.
Do You Work To Firm Diary Dates For
Painting & Decorating?
Yes, for interior painting and decorating projects that need a definite start and finish date we are happy to work around your schedule.
For exterior decorating projects the Cornish weather can mean that we may need to be flexible in the diary to suit the work.
Do You Offer Emergency Painters & Decorators Service For Holiday Lets And Businesses ?
Yes, we have many clients that encounter mishaps from their guests, and we frequently assist as a priority. Not only do we undertake emergency painting and decorating to keep pristine appearances but our handyman service for property repairs is also available as an emergency call out.
Do You Offer Video Consultations?
Some properties in Cornwall can be difficult to gain access to for many reasons, such as tenants, commercial work environments and so on. Here at Chicoco we can provide a close estimate for painting and decorating via a video call and 90% of the time this will remain firm, however a closer physical inspection may show additional works required. This can give a good guide price for decorating works without the need for a physical visit.
Do You Undertake Commercial Painting And Decorating?
Yes, we are the choice contractor for many businesses that rely on our out of hours flexibility for commercial painting, decorating and our reputation for being premium local commercial painters and decorators is second to none
Do You Offer Property Maintenance & Property Management Programs?
Yes, we support second homeowners, landlords, lettings agents and holiday let owners. Schedules can be regular interior or exterior works including gardening. Alternatively on an ad hock basis such as end of tenancy or preseason refresh. Call us for more information on our range of services.
Which Payment Methods Do You Accept?
We accept all forms of payment, invoices for records provided every time.
How do you manage dust whilst sanding?
At Chicoco we take dust very seriously, not only is it an unnecessary mess and nuisance we also consider it to be a health and safety risk for our team members. We have invested heavily in Mirka sanding equipment with additional attachments for HEPA rated dust extraction which gives us a virtually dust free working environment. The days of looking like a snowman after hours of sanding are a thing of the past and your home can be assured of no mess after our works are complete.
How do you protect from paint drops and spills
Our preparation standards are second to none. All hardwood floors are protected with Q1 waterproof card that has tape seals to the edges to eliminate any chance of paint damage. Carpeted floors have tape seal edges installed and either self adhesive polythene masking installed or polyethene backed cotton dust cloths to give a complete covering. All furniture is first photographed for placement then moved to the centre of rooms, then completely polythene covered. All light fittings are polythene covered, spotlights will be lowered and polythene masked. All switches, and plug sockets will be masked with either Q1 tape or Frog Tape. Finally all windows and Velux skylights are completely polythene covered to avoid micro paint droplets from rollers. This process can seem extensive but we want nothing to detract from the final finish.
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